Personal data collection
We collect only name, email, phone, date of birth, ID number and address—nothing beyond what's needed for account verification and fund withdrawal.
LEGAL REFERENCE
How we protect your account and payment details
At pk500, your privacy and account security come first. We collect only the information needed to verify your identity, process your withdrawals via JazzCash, Easypaisa, SadaPay and Raast...
Encrypted payment flowsLocal data handlingAccount verification only
Our privacy commitment in Pakistan
pk500 operates in supported regions of Pakistan where local law permits. We collect personal information—your name, contact details, identification documents and banking credentials—solely to verify your identity, process withdrawals, and comply with anti-fraud checks. Your payment information linked to JazzCash, Easypaisa, SadaPay and Raast accounts is encrypted and stored separately from your gaming profile. We do not sell your data to third
parties. Your account details remain with pk500 unless you request deletion or local law requires disclosure. We retain records for the period necessary to settle disputes, process refunds and maintain regulatory compliance in your region.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
SECURITY LAYER
How we keep your account secure
Encrypted connections
All communication between your device and pk500 uses industry-standard SSL encryption. Your login sessions, payment details and withdrawal requests are protected during transmission.
Identity verification
We require government-issued ID and proof of address before your first withdrawal. This prevents fraud and ensures only you can access your account and withdraw funds.
Payment isolation
JazzCash, Easypaisa, SadaPay and Raast credentials are never stored on our servers. We use secure API connections to process transactions without holding sensitive banking data.
Session timeout
Your account logs out automatically after 30 minutes of inactivity. This protects your account if you leave your device unattended in a shared space.
Password standards
We require strong passwords with mixed characters and numbers. Two-factor authentication is available in your settings to add an extra layer of protection.
Fraud monitoring
Our systems track unusual withdrawal patterns, suspicious login attempts and rapid account changes. Flagged activity triggers verification steps to protect your funds.
POLICY CONSISTENCY
What our privacy promise covers
Payment information handling
JazzCash, Easypaisa, SadaPay and Raast details are never stored permanently. We delete payment tokens after each transaction completes successfully.
Third-party sharing
We share your data only with payment processors, fraud-detection services and law enforcement when legally required. We never sell your information to marketers.
Cookie usage
pk500 uses cookies to remember your login state, language preference and game history. You can disable cookies in your browser settings.
Data retention limits
Account records are kept for seven years after closure to settle disputes. Personal identifiers are anonymized unless local law requires longer retention.
Your privacy rights
You can request a data export, correct inaccurate information or ask for deletion. Submit requests via email and we respond within 10 business days.
Policy updates
We notify you by email if we change this policy materially. Continued use of your account means you accept the new terms.
ACCOUNT FEATURES
What's built into your pk500 account
Deposit confirmation
JazzCash, Easypaisa, SadaPay and Raast deposits appear in your account...
Withdrawal verification
Before any withdrawal clears, we verify your identity and bank...
Account statements
View complete deposit, withdrawal and gaming records in your account...
Device management
See all active logins and devices accessing your account. Remove...
Transaction receipts
Every JazzCash, Easypaisa, SadaPay and Raast transaction generates a receipt...
Support ticket history
All messages you send to our privacy or support team...
Privacy questions answered
We collect your full name, email address, mobile number, date of birth, national ID number and residential address. This information verifies your identity and enables us to process deposits via JazzCash, Easypaisa, SadaPay and Raast, and confirm withdrawals to your bank account.
Account data is retained for seven years after you close your account or request deletion. This allows us to settle disputes and comply with Pakistan's regulatory requirements. You can request immediate anonymization of your data after an account closes.
No. pk500 never sells your personal data to marketers, brokers or advertisers. We share your information only with payment processors like JazzCash, Easypaisa, SadaPay and Raast—and only with law enforcement when legally required by court order.
No. Your payment credentials are processed through secure API connections and never permanently stored. We delete payment tokens immediately after each transaction completes. Your bank details remain with your financial institution.
Email [email protected] with your account details and request type. We'll send a complete data export within 10 business days. Deletion requests are processed similarly, though some records may be retained for regulatory purposes.
We notify you by email if we make material changes. You'll have 30 days to review the updated policy. Continued use of your account after that period means you accept the new terms.
Yes. Your account settings show all active login sessions and devices. You can log out of any session remotely or enable two-factor authentication to require a code for each new login.